Guests remember everything. Let’s make sure it’s
worth celebrating.
Lombok · Sumbawa · Flores · Sumba
Know your guests. All of them.
Tamu House is a villa booking management company based in Lombok, working with villas across Lombok, Sumbawa, Flores and Sumba.
We bring together hospitality experience, booking systems and local market knowledge to manage the details behind your bookings and help your villa perform more consistently.
Our director brings over a decade of experience in hospitality revenue and client success across Asia Pacific, including working with Marina Bay Sands Singapore and Crown Hotels Australia.
Sarah’s stay
A little preparation goes a long way.
Sarah’s arrival details are arranged ahead of time, from her driver to her late check-in. Her preferences are already noted, so your team knows what to expect before she arrives.
Our services
Booking management
- A channel strategy that finds the right mix of Airbnb, Booking.com, Agoda and direct bookings
- One calendar synced across every platform, so you’re never double booked
- Seasonal pricing set around high season, holidays and local events
- A gap night strategy that fills the short stretches between stays
- Listings written and presented to rank well and turn views into bookings
- We discuss your current direct booking setup and explore ways to maximise it
- Monthly owner reports with bookings, occupancy and income from each platform
Guest experience
- Automated guest messages in English and Bahasa Indonesia, sent at the right moment of every stay
- Guest profiles that remember preferences, so returning guests feel known
- Arrival and check-in coordinated with your team, including drivers and late arrivals
- Reviews gathered from every platform and answered personally
Marketing and online presence
- We design and build your villa’s own website, made to take direct bookings and enquiries
- A Google Business Profile set up so guests find you on Google Maps
- SEO and AI search, so your villa shows up when people search and ask
- Social media that shows the stay guests can expect
Photography and videography
- Villa photography that shows each space at its best
- Video and drone footage for listings, your website and social media
- Regular content for social media, planned around your seasons
Contact
Selamat datang. Tell us a little about your villa. We’d love to hear from you.